Last Updated: [03/19/2026]
1.SUBSCRIPTION TERMS
TNC13™ offers subscription-based services, including Pro ($149/month) and Elite ($249/month) plans. All subscriptions automatically renew on a recurring 30-day billing cycle.
By completing your purchase, you authorize TNC13™ to charge your selected payment method through Stripe at each billing cycle unless canceled in accordance with this policy.
2.NO-REFUND POLICY
TNC13™ provides immediate access to digital platform features, including marketing tools, visibility services, lead exposure, and platform functionality.
Due to the instant delivery of these digital services, all payments are final.
We do not offer:
Refunds
Partial refunds
Prorated credits
Returns for unused time
This applies to all subscription plans and services.
3.CANCELLATION POLICY
You may cancel your subscription at any time to prevent future billing.
To avoid being charged for the next billing cycle, cancellations must be made at least 24 hours before your renewal date.
Cancellations can be completed through:
Your Stripe billing portal (link provided after signup or via email)
Direct request to our support team at admin@tnc13.com
Subscriptions canceled after a billing cycle has started will remain active until the end of that billing period.
4.SERVICE DISRUPTIONS
In the rare event of a significant technical issue that materially limits access to paid features including marketing tools, visibility services, and user generated lead access upon successful payment, TNC13™ may, at its sole discretion, provide a service credit.
This does not constitute a refund and does not waive the no-refund policy.
5.BILLING DISPUTES & CHARGEBACKS
If you believe a billing issue has occurred, you must contact us first at:
before initiating any chargeback or dispute with your bank.
Unauthorized or abusive chargebacks may result in:
Immediate account suspension
Termination of platform access
6.ACCOUNT TERMINATION
No refunds will be issued if an account is suspended or terminated due to violations of our Terms of Service.
By purchasing a subscription or any visibility tool, you acknowledge and agree to this no refund policy
7.NO REFERRAL FEES / BONA FIDE SERVICES
TNC13™ operates solely as a marketing and technology platform.
All subscription fees are charged for access to advertising, visibility, lead generation tools, and platform features.
TNC13™ does not:
Sell or exchange leads
Condition payments on transaction outcomes
Charge referral fees or commissions
Fees are not tied to the success of any transaction, closing, or referral outcome.
All services provided constitute bona fide services in compliance with applicable laws, including RESPA.
8.ACCEPTANCE OF TERMS
By purchasing a subscription, you acknowledge and agree to this Returns & Refunds Policy.
By purchasing a visibility tool, you acknowledge and agree to this Returns & Refunds Policy.
9.CONTACT
If you have any questions, please contact:
Returns & Refunds policy
For questions, please contact:
TNC13™
77 Sugar Creek Center Boulevard
Ste 600
Sugar Land, TX 77478
+1(832) 448-5500
Email: contact@tnc13.com
© BORREM LLC. All rights reserved.
ACCESSIBILITY COMMITMENT: TNC13™
is committed to making our digital experience accessible to everyone. We strive to conform to WCAG 2.1 Level AA standards. If you encounter any difficulty using our platform, please contact us at contact@tnc13.com so we can assist you.
TNC13™ supports the principles of the Fair Housing Act and does not discriminate based on race, color, religion, sex, handicap, familial status, or national origin.


